SHAUN CARROLL TITLE : CHIEF PROCUREMENT OFFICER
EXECUTIVE INSIGHT
When Shaun Carroll arrived at Mitie Group in 2021 he met an organisation undergoing a large digital transformation of its procurement function , but is now feeling the benefits of a fit-for-purpose solution .
Mitie Group is the UK ’ s leading facilities management company , offering services across engineering , cleaning , security , landscaping , waste management , energy management , decarbonisation services and telecoms . The business supports world famous brands , iconic landmarks , public sector bodies and government agencies .
Q . WHAT WERE THE MAIN CHALLENGES MITIE ’ S PROCUREMENT OPERATION WAS FACING ?
» When I joined Mitie in 2021 the business was still going through its transformation programme , which included implementing its digital strategy . This meant that many procurement processes were less efficient than they should be , or even being managed manually . This made it extremely difficult for us to access real-time data and information about our third-party supplier base and associated spend . By digitising and standardising these processes , we ’ re now able to access this data and provide more strategic support to our colleagues in the business . With the improved visibility of data , we are now better able to identify areas of ‘ non-compliant ’
SHAUN CARROLL TITLE : CHIEF PROCUREMENT OFFICER
COMPANY : MITIE GROUP
INDUSTRY : FACILITIES MANAGEMENT
LOCATION : LONDON , UK
Carroll has more than thirty years ’ experience working in the supply chain and procurement sectors , holding senior positions across a wide range of industries , including facilities management , security and automotive . Shaun is currently the Chief Procurement Officer at Mitie , the UK ’ s leading facilities transformation business .
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