EXECUTIVE INSIGHT
and by having an onboarding process powered by technology that enables rapid onboarding at scale, we drive exceptional results. We’ re able to manage different offers and different approaches based on different types of suppliers, with the goal of optimising payment acceptance and accelerating adoption.
Some suppliers we don’ t even need to talk to. This is particularly true in the long tail, where automation drives cost savings. And the long tail is where your cost is – it’ s where your greatest count of transactions lives. We get your long tail suppliers onto card very quickly while we conduct more thoughtful negotiations with your larger, more strategic suppliers or major national vendors like FedEx or Verizon. These major national players require a structured onboarding approach backed by robust data analysis to ensure we have an initial alignment. We don’ t just predict where virtual card adoption is heading – we actively execute strategies that make it happen. We handle this for all our partners as well, and that can be very differentiated.
Q. WHAT AI-POWERED INNOVATIONS ARE YOU PLANNING TO ENHANCE SUPPLIER MANAGEMENT IN THE NEXT 12 MONTHS?
» Well, it’ s working pretty great today, I have to say. But we see room for even greater impact by expanding our predictive analytics to further optimise supplier conversion forecasting and fraud risk assessment. One area we are seeing major success is with our payment risk scoring model – it analyses the volume and value of any organisation’ s current
payment mix to show where risks are highest. It’ s an elegant tool, and with this knowledge, businesses can make smarter decisions on how to optimise, monetise and secure their payments. It also allows our partners to see at a glance the cumulative risk score and individual risk profile of their entire customer base.
We have multiple models for risk assessment. I think there’ s future potential for bringing risk and cost optimisation models together in a single AI-powered framework – one that not only predicts fraud but also maximises cost savings. This could also help businesses identify potential supplier disruptions before they occur, ensuring more resilient payment strategies.
We already integrate best-in-class AI in the security and anti-fraud area for payments and transaction monitoring.
90 April 2025