TRICIA MILLER
AI IN PROCUREMENT
TRICIA MILLER
TITLE: SVP PRODUCT MARKETING AND CHIEF EVANGELIST
COMPANY: COUPA
INDUSTRY: SOFTWARE DEVELOPMENT
LOCATION: FLORIDA, US
Mike Murchison is CEO of Ada, the agentic customer experience company. A serial entrepreneur focused on using AI to transform the conversation between businesses and their customers.
Tricia Miller, SVP Product Marketing and Chief Evangelist at Coupa, suggests that this level of sophistication is becoming the baseline for global operators:“ Procurement professionals will interact via natural language with their technology to automate workflows... organisations will own implementing systems that anticipate market chaos and execute strategy in real time.”
By anticipating these needs, procurement transforms from a reactive function into a predictive engine. This proactivity is a key driver of CX; there is no better experience for a business lead than a supply chain that remains resilient without requiring their intervention.
procurementmag. com
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