CONTRACT MANAGEMENT
In the first few minutes of a disruption to the supply chain, the priority is to understand the severity, likely duration and which parts of the supply chain have been affected. The first 24 hours are about visibility and action. Identify impacted materials, assess upstream and downstream consequences, evaluate alternate suppliers and understand what contractual or commercial relationships can be activated quickly.
As such,“ strong supplier relationships matter,” explains Gaël De Martelaere, CPO at Hexion,“ because, in a crisis, they can determine how fast a company gets information, support and access to constrained supply.”
“ The faster the shortfall is identified, the faster supply can be redirected, alternatives can be qualified and customer impact can be minimised.”
Where organisations would have previously mitigated supply chain risk by going to two different suppliers,
100 August 2026