CONTRACT MANAGEMENT
“The answer should be to solve the operational problem first, then address the commercial fallout”
Gaël De Martelaere CPO Hexion
“ That is why geographic diversity has become increasingly important,” says Gaël,“ Companies need suppliers that are not only qualified and reliable but also dispersed across regions to reduce exposure to localised disruptions.”
Dispute resolution when there is no time to pause The real test of procurement’ s dispute resolution skills comes when the business cannot afford to pause its operations. At this point, the question is no longer whether a supplier has failed; instead, the question should be how quickly the company can protect production without sacrificing the relationship that may be needed to restore it.
The answer should be to solve the operational problem first, then address the commercial fallout.
102 August 2026