I hope to learn from others about what they are doing to drive excellent service. Hearing about innovation, digitalisation and service always triggers opportunities for us to be better than today and this forum has supported me in that aim over the last few years I have attended
I hope to learn from others about what they are doing to drive excellent service. Hearing about innovation, digitalisation and service always triggers opportunities for us to be better than today and this forum has supported me in that aim over the last few years I have attended
Paul Doherty Procurement Director Heathrow Airport
56 August 2026