Rochelle Seguss Director of Technology
Amazon Business
Unlike traditional digital tools that provide recommendations or insights, agentic AI systems can set goals, create plans and complete tasks with appropriate human oversight.
For procurement teams, the potential impact is significant. Instead of spending time searching for information, managing administrative processes or tracking routine requests, professionals can focus on supplier relationships, strategic sourcing and business growth.
“ The goal isn’ t just to move faster,” Céline added.“ Every day that we save businesses creates capacity for our people to focus on higher value work, strengthen relationships and better support the businesses.”
Amazon Business highlighted examples of organisations already using digital transformation to achieve measurable improvements.
At Cargill, Amazon Business analytics and guided buying tools helped create greater visibility across operations spanning 70 countries. Sony Pictures Entertainment reduced contract cycles by 50 %, while sourcing timelines were brought down to an eight-week average through digital optimisation.
“ That is what transformation looks like,” Céline said.“ Not a single product feature, but a complete shift in how an institution manages resources and creates value.”
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