also be heavily involved in plans to support these new technologies and designs as this creates the most value for the business and end customer .”
Technologies and long-term solutions to Product durability and Longevity Both Clark and Hong feel that a few technologies exist in this area focusing on measuring metrics at operations and sales .
This could include a more robust ERP system where KPIs can be measured and visible or communicating with peers through a collaboration software .
Though , they say , this ultimately comes down to the product itself , a well thought out design with upstream maintenance and regular reviews of its effectiveness and performance ensures that a product is durable and suitable for the long term .
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