Procurement Magazine August 2023 | Page 81

Jennifer Chaplain
DIGITAL PROCUREMENT Supplier performance issues are resolved in a fraction of the time .
Beyond simply automating tasks , this makes it possible to keep a digital memory of every decision made – capturing valuable institutional knowledge and increasing the team ’ s ability to automate more decisions in the future .
How is digital innovation changing procurement ? Procurement teams rely on data from customer orders , safety stock , total cost of ownership , suppliers ’ on-time in-full performance , and other sources . With so many time-sensitive decisions to be made , technology that makes it easier to harness all of this data is transforming how teams strategise and collaborate .
Technologies that digitise and automate decisions can break down silos across the organisation that hide process gaps . They provide the visibility required for informed actions and better , faster decision making – not just in procurement , but across the business as a whole .

EXECUTIVE BIO

Jennifer Chaplain

TITLE : SOLUTION ENGINEERING AND CUSTOMER ENGAGEMENT PRINCIPAL
COMPANY : AERA TECHNOLOGY INDUSTRY : TECHNOLOGY AND AI LOCATION : US
In her role , Chaplain implements Aera ’ s core technologies and also designs decision intelligence workflows for global companies . “ I am a passionate evangelist for data science and machine learning to enable predictive , self-healing supply chains ,” she says .