Procurement magazine August 2025 | Page 106

CONTRACT MANAGEMENT

Microsoft’ s ambition to be at the heart of AI innovation is clear for all to see, for both better and for worse.

The company is driving the use of the technology in a responsible way, shown with its Responsible AI Transparency Report that underscores the ethical and open development of AI technologies. The report states how Microsoft is set to spend US $ 80bn this fiscal year, solidifying its status among the top global investors in AI and related fields. As investment grows, so does the company’ s commitment to transparency, which resonates with corporate clients and regulatory bodies demanding increasingly robust governance practices.
However, such investment has seen people lose their jobs, with Microsoft announcing cuts to 4 % of its workforce in July – the largest layoff since 2023 – citing the need to streamline operations while pouring billions into AI infrastructure.
“ The past year has seen a wave of AI adoption by organisations of all sizes, prompting a renewed focus on effective AI governance in practice,” say Natasha Crampton, Chief Responsible AI Officer, and Teresa Hutson, Corporate Vice President at Microsoft in the company’ s Responsible AI Transparency Report.
“ Our report highlights new developments related to how we build and deploy AI systems responsibly, how we support our customers and the broader ecosystem, and how we learn and evolve.”
106 August 2025