PRUDENTIAL FINANCIAL
Partnerships and potential It’ s rare that such a body of work can be delivered in isolation. In this instance Prudential Financial worked with a recognised spend analytics platform to drive the implementation.
Richard is a firm believer in the power of collaboration when it comes to successful transformation, a lesson he learned earlier in his career.“ I’ ve worked with some influential mentors who have taught me valuable lessons,” he says,“ particularly around initiating change and the importance of culture and leadership. Technology, even the most advanced innovations we work with, is just a toolkit. In actual fact, transformation is entirely contingent on people.”
When it comes to working with key partners, he cites the importance of finding common ground – leadership and a business culture rooted in procurement acumen, rather than simply an ability to deliver technology – as key.“ It means that, when a partner comes to the table, they’ ll shepherd you through implementation tactically with unified and relevant procedures, approaches to data and more. Really it’ s about finding people and methods that resonate with what you’ re doing.”
Organisation-wide change While the transformation work is ongoing, implementing spend visibility and building robust data foundations has already brought measurable results, both in terms of pure procurement plays like supplier management, cycle time reduction and savings, as well as
62 December 2025