What’ s next for Zip? You’ ve heard a lot of buzz around AI and Zip is really dedicated to that. I think we mentioned from the outset in our keynote that Zip is the AI leader in procurement orchestration.

We have agents from beginning to end in the entire process journey to really think about how we can make people’ s lives better, faster and more efficient. That’ s where we’ re headed in terms of product innovation, customer adoption and overall change management to ensure it makes all our lives easier in the future.

How have agents changed how customers approach integration? With App Studio, customers are now able to integrate much faster to their existing tools, whether that’ s an ERP, P2P, CLM. We have the connectors coming straight out of the box to be able to plug and play in such a way that agents can access data and processes in Zip, into a different system and back to Zip.

That’ s how we’ re thinking about the integration strategy. And, in the future, we’ re thinking about building a marketplace, an ecosystem where partners and other apps can build on top of it – similar to the App Store on your iPhone, where you can have third-party developers thinking about how their user experience can be made better.

124 December 2025