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GENPACT

EMPLOYEES: 140,000 CEO: BALKRISHAN“ BK” KALRA

FOUNDED: 1997

Genpact offers procurement BPO through its Cora AI platform. It has experience assisting in BPO for Fortune 500 firms, with scalable services across the entire source-to-pay process. It uses cutting-edge technology, extensive subject knowledge and key alliances to provide end-to-end solutions. Genpact’ s main focuses include supplier risk management, optimising indirect procurement and processing automation across global supply chains. Genpact helps integrate new software into existing operations, building off the clients’ pre-existing foundations. Balkrishan“ BK” Kalra, CEO, Genpact

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On it – The essence of who we are and what we do at Genpact

36 December 2025