TOP 10 – BPO PROVIDERS IN PROCUREMENT

EMPLOYEES: 270,000 CEO: ARVIND KRISHNA FOUNDED: 1911

IBM reimagines operational workflows by driving performance and resilience with the help of agentic AI and process automation. Using pre-built AI assets and agents on a global AI delivery platform, IBM is able to unlock client value at speed. For global enterprises, IBM has a specific emphasis on compliance and risk management, using data analytics to improve visibility. Alongside that, it encourages the use of supplier collaboration, with its personalised approach to redesigning processes.

IBM CEO Arvind Krishna: creating smarter business with AI and quantum – smart talks with IBM

Arvind Krishna, CEO, IBM

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