Lance offers clarity:“ An AI agent is able to independently perform procurementrelated tasks. AI agents are goal-driven, proactive and capable of navigating complex environments to deliver outcomes without constant human oversight.” ORO Labs has agents operating at scale with major organisations like Bayer and Novartis.
Lance identifies key value-adding areas:
• Automating repetitive tasks in shared services centres
• Creating intuitive AI-guided processes at the intake point for business users and suppliers
• Maximising ROI from existing technology investments.
Looking ahead, Lance believes the future lies in multiple agents communicating with each other:“ One agent could be based on one LLM, which is better at research, versus another one, which is better at something else.”
The result for procurement teams is unprecedented flexibility supported by strong governance and security guardrails.
20 %+
Savings across supplier spend made possible by ORO
US $ 10m
Money saved through bank fraud prevention by ORO
98 %
Reduction in the need for supplier callbacks thanks to ORO
9 +
ORO’ s net promoter score from users
100 %
ORO’ s compliance with procurement policies