AI AND AUTOMATION bring this new context into our technology roadmap for procurement .”
The future of AI and Automation in Procurement Doyle says : “ The future of AI and automation in procurement is exciting . There are likely to be huge steps and advances in the capacities of AI in years to come , from improved decisionmaking capabilities to AI being able to successfully play negotiating roles .
“ New ethical challenges will also arise as AI takes on greater responsibilities in procurement processes , such as questions around AI explainability and transparency . But perhaps the most dramatic change is simply going to be how we view AI in procurement .
More and more , AI is just going to become the way that things are done .”
“ The procurement function itself is in flux ,” says Doyle . “ Procurement teams have been dragged into the spotlight as logistics disruptions and production shifts cause supply chain issues and ESG concerns become more pressing , with customers demanding greater transparency and ethical awareness .
“ As the pressure bites , AI will be crucial for enabling companies to respond effectively and at pace , and pave the way for a brighter , more sustainable future for procurement .
“ Just like choosing whether to focus on ESG and sustainability concerns will not be optional , adopting AI technologies will also become a necessary part of the procurement technology roadmap .”