EXECUTIVE INSIGHT
WHICH TECHNOLOGIES WILL DRIVE PROCUREMENT ORCHESTRATION THIS YEAR ?
• Third-party data specialists Much of the most valuable data on suppliers and spend sits outside the four walls of the company . In 2025 , procurement orchestration will increasingly integrate third-party data feeds on suppliers , ranging from supplier discovery to risk and ESG ratings .
• Networks and Marketplaces Beyond third-party data feeds , procurement orchestration will be driven by network effects . As more and more applications are integrated and deployments increase exponentially , aggregated experience will compound to create more hubs of integrations , applications and services around these vendors .
• Agentic AI Continuing from 2024 , AI will begin to move from assistive to agentic , conducting research and proposing actions to take on the path to giving AI more autonomy as procurement builds trust with this new approach .
Q . HOW WILL INTAKE AND ORCHESTRATION TECHNOLOGIES CHANGE PROCUREMENT PROCESSES ?
» The procurement operating model will shift from insular and siloed category professionals to one where procurement staff are focused on business partnering and embedding team members in other partner business functions .
According to Hackett , we will see a shift to building “ spend orchestration teams ” that focus on overall procurement process design and stakeholder experience measurement . The focus on experience will be new for procurement , with areas like internal customer CSAT becoming the new North Star for CPOs .
156 February 2025