ZYCUS
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Innovation and R & D : Driving Technological Excellence Innovation stands as a cornerstone of Zycus ’ philosophy , with the company allocating nearly 50 % of its resources to R & D – an industry-leading investment that reflects their commitment to staying ahead of the curve . “ In 2018 , Zycus launched the complete Merlin suite of AI across the entire S2P suite , well ahead of the advent of ChatGPT ,” says Aatish . “ This early lead with Merlin allowed us to build a large talent pool of AI professionals , representing the industry ’ s largest investment in AI as a percentage of our workforce . We work closely with clients to understand their pain points and co-develop solutions that align with their goals .”
The company maintains an AI Council comprising CPOs and industry leaders , representing over US $ 1tn in revenues , helping to validate its vision and strategy . This commitment to innovation is further strengthened through regular engagement with industry analysts at Gartner , Forrester , IDC and Hackett , ensuring its development path remains aligned with emerging trends and customer needs .
Agentic AI : Transforming Source-to-Pay Solutions Zycus has embedded Agentic AI across its entire source-to-pay lifecycle , revolutionising how procurement teams operate . “ AI Agents are a game-changer , transforming procurement into a strategic enabler unlocking real value ,” states Aatish .
At the core of Zycus , driving its evolution is the ability to anticipate and adapt to change . From building one of the earliest AI-driven procurement solutions to creating a fully integrated Merlin Agentic AI-powered S2P suite , its journey has been about staying ahead of the curve and addressing the dynamic needs of its customers . S2P remains a critical part of its focus , harnessing the power of Agentic AI across the S2P lifecycle . For example , the Merlin Negotiation Agent consistently delivers significant savings through autonomous negotiations .
“ Our Merlin Intake Management solution is another standout ,” adds Aatish . “ By guiding users to make compliant , cost-efficient purchases , it simplifies procurement from the first step . Its conversational AI , natural language enables policy compliance and brings unparalleled compliance and visibility .”
Beyond Gen AI apps , Zycus is investing significantly in building autonomous AI agents on its Merlin Agentic Platform .
This seamless integration of Gen AI ensures that procurement teams save time , enhance decision-making and focus on strategic priorities .
With its current focus on Agentic AI , sustainability and autonomous procurement Zycus is committed to helping businesses achieve measurable deeper value and navigate the complexities of modern supply chains .
“ At Zycus , we embed AI Agents across the S2P lifecycle ,” Aatish says . “ For example , a Buyer Agent or an AP Agent will handle routine work , freeing the procurement team to think strategically and deliver real value ”.
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