EXECUTIVE INSIGHT
or email for quick problem-solving . This approach ensures that issues don ’ t get stuck waiting for scheduled meetings .
Fostering strong , approachable relationships with my team is also vital . I ’ ve received positive feedback for balancing professionalism with accessibility , making team members feel comfortable sharing their challenges and ideas . This openness creates a collaborative environment where problems are solved more efficiently .
“Fostering strong , approachable relationships with my team creates a collaborative environment where problems are solved efficiently , and people feel supported ”
ERIC COHAN , FOUNDER , SHOAL CREEK SOLUTIONS
Q . WHAT INFLUENCED YOUR MANAGEMENT STYLE ?
» It ’ s a mix of lessons from various managers . Some taught me what to emulate , while others showed me what to avoid .
At one company , the culture was aggressive , with lots of capital letters and exclamation points in emails . This created unnecessary anxiety and distance between leadership and employees . Clearly , exclamation points should be for positive messages , like congratulations , and they should be avoided in directives or routine communication .
52 February 2025