Q. YOU’ VE ACHIEVED NOTABLE AUTOMATION IMPROVEMENTS ACROSS MAJOR HUBS – WHAT SPECIFIC TECHNOLOGIES OR PROCESS CHANGES DELIVERED THE STRONGEST ROI?
» Our highest returns have come from comprehensive process automation and AI-powered analytics. Key advancements include digital invoice handling, predictive maintenance tools and real-time performance dashboards that simplify procurement operations. These solutions have minimised manual tasks, shortened processing times and strengthened compliance – resulting in significant cost savings and improved efficiency across our global network.
Q. HOW ARE AUTOMATION AND DATA ANALYTICS TRANSFORMING PROCUREMENT DECISION-MAKING AT IAG?
» Automation combined with advanced analytics has elevated procurement from a transactional role to a strategic, insight-led function. Leveraging AIdriven forecasting and spend analysis, we can anticipate market shifts, enhance supplier performance and make quicker, evidence-based decisions.
procurementmag. com 71