“ OUR WORK IS MISSION- CRITICAL FOR AN ORGANISATION , SO WE CANNOT AFFORD TO MAKE MISTAKES , THEREFORE WE ARE METICULOUS IN WHAT WE DO ”
MICHAEL BURT , CPO , EQUINITI
listed on the FTSE 100 and 15 % of those on the NYSE .
“ We also provide specialist technologyled solutions to regulated businesses , such as complaint remediation , Know Your Customer ( KYC ) and loan administration . Finally , we have a division that focuses on pension administration , which delivers software , payment and complex administration solutions ,” says Burt .
“ Our work is mission-critical for an organisation , so we cannot afford to make mistakes , therefore we are meticulous in what we do . We are a unique organisation in the services and technology that we provide and there is a very high chance that you are one of the 36m people who benefit from our services .”
Spearheading Equiniti ’ s procurement transformation When Burt joined Equiniti , there had been several short term leadership changes within the department that had caused a significant impact on staff morale and performance . “ There was limited strategy , lack of processes , and insufficient management information creating the perfect storm . You often hear people refer to Procurement Greenfield sites , well this was definitely a Procurement Brownfield site , with a lot of clean up required , all doable , but it required careful management and a lot of hard work . The function had great potential for what it could achieve and this was one of the reasons why I took the job .”
130 January 2022