TECHNOLOGY
SAP TAKING GEN AI FROM HYPE-CYCLE TO MEANINGFUL ADOPTION
SAP ’ s new Global Head of AI , Walter Sun , explains how Gen AI is moving beyond the hype to deliver tangible benefits to business
WRITTEN BY : NEIL PERRY
With the advent of generative AI , the world finds itself at the beginning of a major cycle of technological innovation ,” says SAP ’ s new Global Head of AI , Walter Sun , who joined the company as its AI chief after nearly two decades at Microsoft . “ We are rapidly moving past the hype phase and lots of various pilots , into meaningful adoption of generative AI to deliver value – and that is exactly what we are delivering ,” he adds .
Mission critical systems Sun spent 18 years at Microsoft in a variety of roles , focusing on AI both in consumer and business scenarios . Among the projects he worked on were Bing Search , Bing Predicts , and Windows Media . Before moving to SAP , he was leading AI efforts around Microsoft ’ s business applications .
“ The SAP opportunity was something I couldn ’ t pass up because SAP is synonymous with business applications ,” he explains . “ We run mission critical systems for organisations , everything from finance and supply chain , to HR , procurement , travel and expense , commerce , and the world ’ s largest business network .”
Sun joins SAP at a time when Gen-AI ’ s impact threatens to become exponential , and helping to shape this narrative is something Sun finds tremendously exciting .
“ This quarter we are coming out with our regulatory change manager embedded with Joule , Joule , the generative AI assistant that revolutionises how you interact with SAP business systems ,” says Sun “ This will help customers better understand upcoming regulatory changes that impact SAP products and business processes .”
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