SUPPLIER DIVERSITY
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Measuring success Organisations can measure the impact of supplier diversity on business performance by using a variety of metrics that go beyond simple financial returns . It is important to think not only of the immediate organisation in your supply chain that you are impacting , but also the broader community .
As Kavita explains : “ One of our five principles at Mars is that of mutuality and we have a deeply held belief that supporting local communities can have a positive impact on them and our business at the same time .
“ A great example of this is the Thriving Lives programme , which , in markets like India and Mexico , is training shop owners in good business practices and digitalisation . The support helps them take advantage of new technology , such as ordering goods through platforms like WhatsApp and supports their running more efficient and profitable businesses . “ Through this programme , we are set to impact around a million people across emerging markets – including business owners and their families – and it is a great demonstration of how business objectives and corporate social responsibility goals can align to the benefit of all .”
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