THE PROCUREMENT INTERVIEW
The cleaner interface and guided workflows help teams complete work with less friction, improving compliance while freeing time for higher-value activities.
Early customer feedback has been extremely positive, with users praising the intuitive design, connected experience and modern aesthetic – particularly the enhanced Contracts user experience and streamlined launchpad.
This focus on user experience proves critical in driving adoption rates and ensuring that AI capabilities actually get used in daily work.
Proactive compliance and risk management Intelligent contracting capabilities demonstrate how AI can fundamentally reshape contract management. By automatically extracting key information, identifying terms and obligations and flagging potential compliance risks, the technology gives procurement and legal teams real-time visibility into exposure before issues materialise.
Etosha envisages this shift moving contract management from a reactive to a proactive discipline, where assurance and governance are built into every step.
For SAP customers, it establishes a new benchmark for consistency and transparency, helping to strengthen trust across supplier networks, reduce manual oversight and ensure compliance standards evolve alongside changing regulations and business priorities.
Workforce agility as a competitive advantage Recent AI enhancements in SAP Fieldglass illustrate the broader potential of intelligent spend management.
By analysing role descriptions and skills data to match talent in half the usual time, the platform enables organisations to move from managing external labour as a cost to harnessing it as a strategic capability.
This gives procurement and HR teams a faster, more efficient and accurate way to close skills gaps and strengthen workforce agility.
The lesson extends across SAP’ s broader spend management portfolio,
30 January 2026