TECHNOLOGY
“ Sometimes , we look at the shiny new tool and then try and find a problem for that tool , and that ' s when I ' ve typically seen buyer ' s remorse ”
SAURABH GUPTA PRESIDENT , RESEARCH AND ADVISORY HFS RESEARCH
The value of adopting both AI and RPA into your procurement function Speaking with Gavin Mee , managing director Northern Europe at UiPath and Saurabh Gupta , president , research and advisory at HFS Research , the two agreed that software robots are great at completing routine and repetitive work , but with AI , they can do a lot more .
“ When combining AI and RPA , organisations can start to take on the tasks of automating some of the more complicated processes ,” says Gupta .
Mee adds : “ For example , they can start reading documents and emails , analyse language and images , and even understand speech . AI helps RPA software robots to perform cognitive tasks , navigate uncertainty , and resolve inconsistencies .”
Gupta continues : “ There ' s tremendous value in using AI and RPA together . The base value is that you can improve the employee experience ; our research at HFS Research suggests that procurement teams spend 70 % to 80 % of their time just processing transactions , with only 20 % of their time focused on value added work .
“ Using these technologies can help flip that around where you can gain back time for your employees to complete tasks that are strategic in nature and will help make procurement a strategic partner
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