Procurement Magazine July 2022 | Page 36

Establishing its procurement arm as a disrupter , Townsend describes WBA as “ challenging in a truly positive way , in terms of the assumptions that are being made and the direction that ' s being taken ” in procurement , while also building connections among colleagues and within the communities it serves .
“ This is about being connected with where we are heading , with what ' s happening within the communities that we serve , understanding our customers and patients , and , equally as importantly , our fellow team members ,” he says , a sentiment that also extends to the key players around the organisation .
“ It ’ s really about how you turn up , about acting with integrity , bravely stepping forward into the future , about having the desire to continuously learn and use this to create new opportunities ,” Townsend continues . “ If I look at the procurement side ,
36 July 2022