The B-Store portal serves as a single access point for all employee demands . “ B-Store ’ s purpose is to guide users to the proper channels based on their specific needs ,” says Lars Bettermann . “ For instance , if an employee requires travel-related services , they can access the portal , click on the travel button , and swiftly be directed to the dedicated travel portal . Similarly , employees seeking spare parts or office equipment can easily locate the relevant catalogues or submit their demands for processing and assistance from the shared service centres .”
The implementation of the procurement portal was crucial for the day-to-day success of Bridgestone ’ s procurement activities . Lars Bettermann likens the portal to a supermarket that needs to be well-stocked and attractive to employees - encouraging them to use it as their go-to resource .