SRM sharing strategic information , taking the long view and living up to your commitments ,” says Greenwald .
When it comes to identifying these strategic suppliers Greenwald explains that one effective method is the ‘ kraljic matrix ’. “ The kraljic matrix is the most common methodology for segmenting suppliers by strategic , tactical , leveraged and bottleneck . This two-by-two methodology of scoring by risk and impact is just one methodology to identify the level of importance of a given supplier . We recommend customising the segmentation model to what your company is looking to achieve out of SRM .”
“ SRM , in my opinion , is better conducted in-house since influence is the magic ingredient to make it all work ”
ANDREA GREENWALD SENIOR DIRECTOR ANALYST FOR GARTNER ’ S PROCUREMENT ADVISORY PRACTICE