SRM
While good relationships will help to eliminate waste activities within the supply chain , Greenwald warns that “ lack of internal buy-in , lack of supplier willingness , and competing priorities and internal resourcing ” are common challenges to overcome when striving for a ‘ customer of choice ’ reputation . She also highlights that , while Technology can be a helpful tool when it comes to any sort of collaboration activity , “ it ’ s important to know however that supplier management technology as a whole is very fragmented . Therefore , it ’ s helpful to holistically understand the use case for the technology you are purchasing , since it won ’ t be able to do everything ”.
“ The kraljic matrix is the most common methodology for segmenting suppliers by strategic , tactical , leveraged and bottleneck ”
ANDREA GREENWALD SENIOR DIRECTOR ANALYST
FOR GARTNER ’ S PROCUREMENT ADVISORY PRACTICE
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