procurement teams to systematically capture commercial and operational outcomes and connect them to ongoing communication with suppliers across supply chains .”
How AI is shaping CMS As AI continues to reshape all aspects of business practice , it should come as no surprise that the technology is reshaping CMS .
By 2027 , 50 % of organisations will support supplier contract negotiations through the use of Artificial Intelligence ( AI ) -enabled contract risk analysis and editing tools according to leading research and advisory company Gartner . Both Shannon and Santosh think that AI and automation are critical components in enhancing the functionality of CMS . The programme enables tasks such as contract analysis , negotiation and compliance monitoring to be automated , leading to increased efficiency and effectiveness in procurement operations .
Santosh is already seeing clients using AI to their advantage : “ We work with a leading European-based pharmaceutical company that uses our AI-driven CMS to scan all its contracts after any regulatory change ( especially around GDPR , ESG and even on AI )
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