BT GLOBAL SERVICES INDIA
In many ways the direction of Prabhu ’ s attention remains unchanged by the pandemic . The means the organisation uses to navigate the increasingly choppy waters of global procurement , however , are undergoing a dramatic digital transformation journey , equipping BT ’ s procurement professionals with the modern tools and resources to react to the ever shifting landscape .
" We believe in new ways of working ,” Prabhu says . “ We have been focusing more on artificial intelligence ( AI ), machine learning ( ML ) and many more emerging technologies . The focus is on simplifying the actual process and minimising the time we are investing in these tasks . We have introduced many tools within procurement to ensure the life of our procurement personnel is simple but brilliant . We now have all the information , data , and everything else we require available in one click . We have also started a digital garage , which will help us to please an order and get what we want in one click . That is a power of digitisation .”
procurementmag . com 85