CONTRACT MANAGEMENT
Front-end insights: Reclaiming time and accuracy A critical shift in 2026 is the movement of intelligence to the“ front end” of the contract lifecycle. According to the report Capitalising on AI: How Automated Agreement Workflows Drive ROI, from Docusign and Deloitte, organisations adopting end-toend platforms report nearly 30 % higher ROI than those using basic, fragmented tools.
Jonathan Jones, Managing Director in Deloitte’ s Legal Business Services & Contract Lifecycle Management practice, emphasises that the value of AI is most potent when it informs the drafting phase rather than just the audit phase. Jonathan says:“ Value comes from moving the Intelligence & Insights phase to the front of the contract management process – using this data to not only help inform future contracts, but also to shape all subsequent steps of the contract management process and transform business processes.”
The results of this proactive stance are significant: legal teams are reclaiming 37 % of their time, while Accenture found that companies using automated source-to-contract processes increase labour productivity by 5 %.
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