more proactive and more resilience focused, rather than just on cost savings. As Pactum begins to utilise agents for decision-making and conversing with clients, it frees up leaders for more challenging tasks.
When exploring how the function is evolving, Kaspar says:“ Procurement is finally able to become more strategic, not the cost center, but actually a unit that drives business, because all the operational mundane work can be handed over to the agents who support and assist humans and automate many of those tasks.
“ Humans have time to do what they find more valuable; build personal connections with their suppliers, build strategies and category strategies.
The vision is not procurement run by AI. It is procurement run with AI. Agents take over high-volume, repetitive, time-intensive execution – the work that consumes most of a team’ s day without adding strategic value. Humans retain what requires judgment: supplier strategy, commercial relationships, decisions with reputational consequence. The role of procurement does not shrink. It becomes more valuable.
procurementmag. com 35