Procurement Magazine March 2023 | Page 64

“Racial or gender biases can be traced and entirely removed from the algorithms ”

MARTIN RAND CEO AND CO-FOUNDER , PACTUM AI
“ They can think outside the box in creating truly custom deals , influencing the other party with their charisma and charm – something that chatbots are manifestly incapable of doing . The much-overlooked reality , however , is that humans are not negotiating with these suppliers anyway .
“ Category managers and merchants focus mainly on strategic suppliers . Procurement and merchandising teams are always stretched beyond capacity , so lack the manpower to engage with every single supplier . Our system will not miss opportunities – and has not yet gotten anyone fired .
64 March 2023