In other words , autonomous negotiations can actually leverage AI and big data to work with suppliers towards an achievable , integrated , decarbonised supply chain . Rand offers an example of how businesses can achieve this . “ A company can digitally embed energy efficiency and environmental criteria into their purchasing contracts as a condition for doing business . Autonomous agents and advanced analytics platforms have the ability to optimise inventory management and delivery at scale , in environmentallyfriendly ways .”
The autonomous negotiations of the future – beyond contracts “ We see a future where autonomous negotiations will expand to more business operations – and not remain confined to supplier contracts ,” says Rand .
“ Any function that requires any kind of negotiation has the potential for autonomous negotiations to take place . Examples include sales , recruitment and media placements , just to name a few , but the possibilities are endless .
“ In the future , one company ' s chatbot could negotiate with another company ' s chatbot , thereby eliminating the resource-consuming drudgery of manual negotiations . I believe that we could also see autonomous negotiations come out of the B2B environment and play an active role in B2C settings .”
Rand says that we are witnessing a time where AI and chatbot capabilities have become so powerful that the people using these technologies have to reorient themselves much more towards strategic thinking . “ Every day we see that the strategy is being left to humans and implementations to machines .
“ Enterprise systems have become capable of actually conducting business rather than simply facilitating it . It is important that people are able to guide the technology in the right direction .”
procurementmag . com 67