Procurement Magazine March 2024 | Page 39

GoCardless : Payments Made Easy for Cuckoo
GoCardless : Payments Made Easy for Cuckoo
GoCardless CFO Catherine Birkett explains how it is making the payment and reconciliation process easier for Cuckoo with visibility and cloud tech
A UK-based payments service provider , GoCardless has been operating for over 13 years serving businesses such as DocuSign , Klarna , JustGiving and Capital On Tap . Specialising in providing real-time connectivity to bank payments in more than 30 countries , using Direct Debit and Open Banking rails via the GoCardless API .
“ Our mission is to support the strategy of businesses that want to become digital-first by enabling them to accept bank payments at large scale , with no required manual intervention ,” explains Catherine Birkett , CFO at GoCardless .
GoCardless and its partnership with Cuckoo
From automation , real-time confirmation and scale , staying lean both on cost and people .
“ With accelerated growth and large ambitions , Cuckoo needed a partner that could help them achieve the customer experience required to be a top player in the market . One of our hundreds of pre-built integrations connected into their Billing and CRM software , Kraken , allows us to continuously adapt to the speed of their expansion-related requirements ,” says Birkett
For procurement professionals out there , how would you impartially evaluate a payment provider ?
Birkett explains that when it comes to selecting a partner “ It is important that they have reliability and experience , can integrate with your existing billing platforms and are looking towards the future by leveraging new payment technology like open banking .”
What is GoCardless ’ value add to the payments strategy of a business on a roadmap to become digital-first ?
Completing the hard work of integrating into the ecosystems - and maintaining - over 350 partner integrations , GoCardless operates at speed and gets companies transitioning from legacy platforms to API first in a shorter time .
Having a breadth of clients in the telecommunication industry , GoCardless has a clear understanding of the nuances in payments for consumer broadband -
When it comes to payments , procurement professionals need to structure the payments ecosystem in a way that ’ s costefficient and reliable whilst keeping the future in mind .
“ We are focused on bank payments ,” says Birkett , “ It ’ s cheaper , faster , more secure and gives better outcomes for customers who aren ’ t payment companies .”