COUPA
For AI to earn the confidence of finance and procurement executives, it needs to demonstrate tangible value. Peter offers a reality check:“ AI isn’ t magic. It doesn’ t magically create value, it’ s got to be fed with data that is relevant to what’ s going on in that environment.”
However, when properly trained, agentic AI has produced impressive outcomes.“ It’ s spotting broken approval patterns, showing supplier performance data and patterns which you may otherwise never see,” he says.
Coupa AI excels at detecting potential fraud, identifying duplicate invoices, questionable purchase orders or attempts to bypass approval limits.“ That for me is one of the really exciting parts where it is really enabling massive savings over potentially duplicate payments or indeed purchase orders, where people are circumnavigating the rules,” Peter says.
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