DIGITAL PROCUREMENT
the financial control layer – typically your enterprise resource programme .
So again , when you map out the communication layers in your process , it guides conversations around these different tools .
Is it important to map out use-cases ? Yes , map out and create every potential use-case workflow you have . At WeWork we have some pretty easy-to-understand and rigid workflows for certain types of decisionmaking requests . But we still have thousands that are not mapped out and that are pretty unclear . Now we ’ re being more tactical about this , because if you ’ re evaluating a tool that is going deep into functionality , you need to test how it will potentially work .
But if you don ’ t know the workflow these tools or services are going to support , you will miss something , and somebody will end up being unhappy , a stakeholder gets left out , or it might break the entire system .
So a good way to get granular in analysing these tools is to have a clear idea of a day in the life of a user .
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