CM GROUP
The Renewals Process Building new business relationships is clearly important to Hodson , but the focus doesn ’ t end there . She ensures that all vendors do what they agree to do and prefers to take a proactive approach rather than relying on an issue being flagged later on throughout the engagement process . “ I have to rely a lot on our end users so I create relationships within each of our departments so I am aware of any issues that may arise from purchase engagement through to the renewals process .”
“ One of the things I try to avoid is getting stuck in an auto renewal which is a nightmare for any procurement person .” Having a system like Zip helps the CM Group stay on top of upcoming renewals .
“ Receiving notifications reminding me that a contract is up for renewal in three months and sometimes as far as six months ahead makes sure that I don ’ t miss something . It gives me the time to reach out and have the correct conversations internally . Auto reminders are one of those amazing tools at my fingertips that keep everything flowing in the right direction . I rely heavily on them because it ’ s not always possible to remember all the details . I pride myself on remembering quite a lot , but not everything . This is where software , like Zip comes into play .”
“ When it is renewal time the teams are encouraged to have discussions internally . We ' ll then sit down and go through all points raised by them . It ’ s a great opportunity to
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