WYNDHAM HOTELS & RESORTS
“When providing a network of suppliers for a hotel , you need to understand that each service or product required will have different stakeholders with different needs ”
PHILIP HALANEN HEAD OF SOURCING AND SUSTAINABILITY EMEA , WYNDHAM HOTELS & RESORTS
Interestingly , the pandemic helped here . Although COVID-19 was of course very damaging for the hospitality industry , Halanen feels the pandemic was “ a catalyst for change – people want to rebound as better businesses ”, and that it focused people ' s minds on sustainability – particularly in light of some ways the world benefitted from society ’ s shutdowns .
“ Whether you ’ re a hotelier , a transport provider , or in the extended supply chain , now more than ever we ’ re aware of the importance of sustainability ,” he says .
But to keep Wyndham ’ s ESG performance in EMEA on track , it ’ s Halanen ’ s job to ensure that the company ’ s sustainability programme is made accessible “ by removing barriers to entry through making it easy to understand and giving hotel staff the tools and training they need to ensure they ' re equipped to succeed in this area ”.
102 November 2022