partners and give them benefits for being our strategic partners . Whether that is access to our new product development opportunities or focusing on other creative innovations that we are working on , we want them to feel part of Philips .”
Scott also says that they strive to make sure there is a flow of communication and innovation coming from their suppliers for productivity , quality , performance , and resilience . That is the benefit of connecting a strong procurement organisation with a sustaining engineering capability to drive execution .
All those ideas permeate through product development cycle to the consulting rooms , clinics and wards of hospitals and clinics around the world . It was following his appointment that Scott got to witness the benefits of that approach first hand and see staff interacting with their innovations .
‘ It was just very insightful to talk to the technician and ask him about Philips and our products – that is what it ' s all about . Not only the connectivity to the personal experience you have with our products , but also seeing that our products are perceived as delivering on their high-quality premise . And that ' s satisfying as well .”
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