What next for Gen AI in procurement ? Erin is keen to point out that Gen AI is a tool rather than a strategy .
She concludes : “ As with every shift in technology , procurement teams will no longer look at the underlying technology but the ‘ job to be done ’ and ‘ outcome to be delivered ’. That ’ s what ’ s going to get funded and be successful – not Gen AI for the sake of Gen AI .
“ Ensure your data is safe , understand your core pain points and how the solutions align , and look at technology holistically – how it ’ s making procurement better , faster and stronger – not whether it ’ s using the latest flashy technology .”
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