TRICIA MILLER
PROCUREMENT TECHNOLOGY
TRICIA MILLER
TITLE: SVP PRODUCT MARKETING AND CHIEF EVANGELIST
COMPANY: COUPA
INDUSTRY: SOFTWARE DEVELOPMENT
LOCATION: FLORIDA, US
Tricia Miller is SVP Product Marketing at Coupa. Tricia is a global procurement executive with US $ 10bn spend experience. She has delivered US $ 180M savings and led transformational change across 400-person teams. from automating the traditional backbone of procurement which includes purchasing, payables, sourcing and contracting,” she says.
“ Mature technology now makes it possible to manage these processes through intelligent intake and orchestration.”
Tricia’ s perspective reflects a broader industry consensus that certain procurement functions are particularly well-suited to automation. These foundational processes, once digitised and standardised, create the data infrastructure necessary for more sophisticated applications of AI and machine learning.
The role of AI in procurement has moved beyond theoretical applications to deliver tangible results.“ AI and generative AI are already reshaping procurement by simplifying processes and unlocking new sources of value,” Tricia explains.
At Coupa, this is evident in solutions like SpendGuard, which“ quickly detects potential fraud by identifying duplicate or suspicious invoices and patterns of unusual buying behaviour.”
Tricia adds:“ Coupa’ s AI scans millions of transactions and supplier profiles to uncover opportunities to renegotiate contracts or consolidate suppliers.”
This capability exemplifies how automation enables procurement teams to focus on higher-value activities that directly impact the bottom line.
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