RISK & RESILIENCE TECH & AI
DOCUSIGN: EXPANDING FROM E-SIGNATURES TO END-TO-END CONTRACT INTELLIGENCE
Long synonymous with electronic signatures, DocuSign has spent the last five years transforming into a full-scale CLM and contract intelligence provider.
In 2025, it debuted the first purposebuilt AI contract agent which was created to speed up workflows, reduce risk and achieve better outcomes across the entire agreement lifecycle.
DocuSign AI contract agents deliver instant agreement analysis, replacing manual review queues with real-time risk detection and intelligent issue escalation. By automating routine contract evaluation while directing complex matters to human specialists, these AI agents transform sluggish administrative processes into agile workflows that drive business momentum and unlock new growth opportunities.
“ Every company wants to adopt AI, and contracts are a natural place to start, given the inefficient workflows, unstructured data, and lack of visibility,” says Allan Thygesen, CEO of Docusign.
“ With over two decades of experience pioneering digital agreements, Docusign is uniquely positioned to make AI contract adoption seamless, just as we did with e-signature. Since launching the IAM platform last year, our customers have realised immediate value. Now with AI contract agents, we’ re taking a major leap forward, bringing automation to the entire agreement management process.”
The company’ s IAM platform enables AI contract agents to automate agreement lifecycles, transforming days-long tasks into minutes while focusing on procurement and sales workflows.
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