Procurement magazine October 2025 | Page 147

PROCUREMENT STRATEGY
However, data integrity remains paramount. Alex emphasises that“ a solid foundation provides more accessible, accurate information and enables workflows to automatically action based on the information.” Critical considerations include ensuring unified data models with all information mapped to single supplier records and integrated master data management capabilities.
Measuring success: the right KPIs for resilience Graham advocates for a results-focused measurement approach:“ The ultimate test of procurement risk management is when risks become real, leading to sales losses, downtime, regulatory breaches or negative headlines, which are all measurable. The critical KPI is zero occurrences.”
He believes there are five essential KPIs every CPO should track:
1. Zero critical incidents( sales loss, downtime, compliance breaches)
2. Time to recover when disruption strikes
3. Active high-risk items trending downward
4. Supplier resilience metrics( defaults, single-source dependencies, geographic concentrations)
5. Continuity and ESG compliance( updated plans, stress tests, code of conduct adherence)
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