and smarter inventory and allocation decisions that balance cost, service levels and risk across regions, channels, and customers.

Anand does warn users of the risks of the hype outpacing reality, and the idea that AI can run procurement end-to-end with minimal human involvement:“ Supply chains are full of constraints, trade-offs and changing conditions, so the winning model is AI that augments teams with speed, recommendations and transparency, paired with strong data foundations and governance.“ Without good data and clear decision processes, AI becomes noise instead of outcomes.” Joe echoes this sentiment:“ Where the hype outpaces reality is the belief that AI can replace operational experience, customer relationships or sound business judgment.

of reported reduction in forecast error from AI-powered demand forecasting( McKinsey)

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