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Katie McEwen , Community Advocate at TealBook , explains how the procurement function can avoid digital transformation burnout amid continuous disruption
Muddy and decentralised , with multiple systems and processes – this is how Katie McEwen , Community Advocate at TealBook , describes the current procurement landscape .
“ Today ’ s modern procurement organisations look more like large metropolitan cities : the infrastructure of the city needs work ,” says McEwen . “ When 2020 hit , organisations didn ’ t have the bandwidth to discover and strategise . After playing catch-up for nearly three years , a new wave of shortages and inflation has procurement professionals cutting their losses and running for the hills .”
While the business case for digital transformation is clear , despite best efforts in the last five years to drive such projects , unforeseen events are stunting growth and potential . According to McKinsey , 70 % of professionals report that their digital transformation progress has been slowed or stalled at some point .
As such , many organisations are experiencing a form of ‘ digital transformation burnout ’. McEwan explains why the procurement function is experiencing such exhaustion : “ Imagine after years of work , millions of dollars spent creating requirements , countless hours gaining stakeholder support , and a barrage of never -ending meetings , you get an email from your CPO : ‘ Due to the following XYZ unforeseen events , this digital transformation project has been suspended – indefinitely ’.
“ This may seem like fiction , but it ’ s happening over and over again in large organisations – especially since the beginning of the pandemic . It ’ s a nightmare for procurement teams .”
92 September 2022