Procurement Magazine September 2023 | Page 125

Michael Van Keulen TITLE : CHIEF PROCUREMENT OFFICER COMPANY : COUPA
Shaz Khan

Michael Van Keulen TITLE : CHIEF PROCUREMENT OFFICER COMPANY : COUPA

Shaz Khan

TITLE : CEO COMPANY : VROOZI
Michael Van Keulen is responsible for driving procurement practices across the company and the company ’ s supporting business development . Prior to joining Coupa , Michael served as the Global Procurement leader at lululemon athletica and led global procurement transformation at the VF Corporation , a Fortune 300 global leader in lifestyle apparel .
Shaz Khan co-founded Vroozi with the vision of building a digital procure-to-pay suite for the modern workforce . He is responsible for creating and executing corporate strategic initiatives , product innovation and driving revenue growth plans . Khan has 25 years of management consulting , business process engineering and software experience .
Khan agrees , saying “ Ease of use is extremely important . Making it easy for people to engage in the process is crucial . Value to the supplier is important in the design process . You ’ re only going to get a supplier to go in there , if there ’ s something in it for them . There has to be some value to them .”
It is also then critical once the portal has been implemented to embrace a culture of continuous improvement by listening to those who use the system .
“ If a company receives continuous feedback on customer pain points within the supplier portal , that ’ s a call to take a hard look at what features can be enhanced or added to drive a quality user experience ,” says Keulen .
The future of supplier portals The future of these kind of platforms is forming networks in a true market place says Khan . “ A marketplace signifies an enhanced level of interaction with suppliers .
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