INTERVIEW WITH ...
Trade is a driving force that empowers the world . The wide array of purchases we enable on our platform have a significant impact on the world at large .
Q . HOW CRUCIAL IS GENERATIVE AI TO PROCUREMENT ?
» Generative AI is a game changer for every industry , particularly for indirect procurement , where its impact is unique .
First , a sourcing event inherently involves language-based elements such as descriptions , contextual information , objectives , and requirements .
To automate sourcing and facilitate seamless trade , it becomes crucial to enable machines to comprehend users ’ purchasing needs and identify the skills and capabilities required for sourcing event requests .
Without a deep understanding of natural language and how it aligns with suppliers ’ offerings , automated sourcing would not be possible .
Globality was founded in 2015
with the mission to make globalisation work for more businesses and people around the world
Additionally , an interactive dialogue chatbot with advanced intelligence is necessary to guide users and provide domain-specific expertise for traded goods and services . The chatbot must possess human-like capabilities and deep intelligence to conduct interviews with users , guide them throughout the journey , and address any questions they may have .
Q . WHAT ARE THE MOST EXCITING DEVELOPMENTS IN PROCUREMENT ?
» The exciting developments will come from two factors :
• Unique data that can be used in conjunction with AI advancements
• Intuitive user experiences using a chat interface to transform enterprise workflows , making them self-service This year feels like a tipping point for this exciting journey . Innovation is nonlinear , and the pace of adoption we are currently witnessing is exponential .
Q . WHAT IS YOUR PLAN FOR THE NEXT 12-18 MONTHS ?
» We are committed to delivering more personalised , insightful , and automated experiences throughout the user journey . The biggest anticipated change will be the
18 September 2023