LARI HÄMÄLÄINEN TITLE : SENIOR PARTNER , TECHNOLOGY AND ADVANCED INDUSTRIES PRACTICES
STRATEGIC SOURCING to complex tasks , this is where we see AI creating a competitive advantage , by bringing insights from complex internal and external datasets that we would never have been able to handle previously , allowing us to make better and faster decisions .”
Lari adds : “ When we talk about gen AI agents , we mean software entities that can orchestrate complex workflows , coordinate activities among multiple agents , apply logic and evaluate answers . These agents can help automate processes in organisations or augment workers and customers as they perform processes . This is valuable because it will not only help humans do their jobs better but also fully digitalise underlying processes and services .
LARI HÄMÄLÄINEN TITLE : SENIOR PARTNER , TECHNOLOGY AND ADVANCED INDUSTRIES PRACTICES
COMPANY : MCKINSEY
INDUSTRY : MANAGEMENT CONSULTING
LOCATION : SEATTLE , USA
Lari jointly leads McKinsey ’ s technology and digital practices on the West Coast of the US . Previously , he built and led the Digital practice in Japan as well asNorthern Europe , the Transformation practice in Northern Europe and McKinsey in Finland .
“ For example , in customer services , recent developments in short- and longterm memory structures enable these agents to personalise interactions with external customers and internal users and help human agents learn . All of this means that gen AI agents are getting much closer to becoming true virtual workers that can both augment and automate enterprise services in all areas of the business , from HR to finance to customer service . That means we ’ re well on our way to automating a wide range of tasks in many service functions while also improving service quality .”
Onyekachi is using AI to leverage the regulatory tasks at TradeDepot , which provides a unique competitive advantage for brands looking to enter specific markets .
“ We ensure that products are compliant with local regulations , reducing entry barriers and facilitating a smoother , faster market entry process ,” he adds .
“ This technological edge enables brands to focus on their core business while we handle the complexities of regulatory compliance and supply chain logistics .”
Geopolitical events and their impact on global sourcing McKinsey ’ s Procurement 2024 report outlines how leaders are already recognising the need for organisations to adopt more sophisticated methods to meet both short-term challenges and the long-term vision for Procurement 2030 . procurementmag . com 127